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Information Technology Enabled Services is another core competency of Canaries’ recruitment services. This Service segment caters to voice and non voice based requirements that cater to the BPO segment or what we popularly refer to as the Call Center Industry. Today BPO’s have very high standards and expectations and at Canaries we understand the same. All potential candidates are put through a battery of tests – for example they go through 5 levels of screening of listening skills that are critical for voice based processes.

Traditional Non Voice requirements can be equally challenging with candidates having to have strong analytical or domain or technical based competencies. Whatever the case may be – Canaries can address your ITeS requirements, with the quality that you require on a consistent basis.

Domains specialized :

BPO Voice – Inbound Customer Support
BPO Outbound – US, UK & Australian based processes
Financial Services / Banking Sector / International / Domestic
Insurance Services / Insurance Sector / International / Domestic
Technical Support / Voice / Chat /Email
Blended Processes / Inbound with Outbound / Up selling